Shipping Policy
Effective Date: July 3, 2026
At Satyam Collection, we strive to ensure that your orders are processed and delivered quickly, safely, and efficiently. Please read our Shipping Policy to understand how we handle order processing, shipping, and delivery.
1. Order Processing
All orders are processed within 1–2 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working business day.
During peak seasons, promotional sales, or festive periods, order processing may take slightly longer.
2. Shipping Time
Estimated delivery times are as follows:
Metro Cities: 3–5 business days
Other Cities and Towns: 4–7 business days
Remote or Rural Areas: 5–10 business days
Delivery timelines are estimates and may vary depending on the courier service, weather conditions, public holidays, natural disasters, or other unforeseen circumstances.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment.
Any free shipping offers will be clearly mentioned on the website and are subject to the applicable terms and conditions.
4. Order Tracking
Once your order has been shipped:
You will receive a confirmation email and/or SMS/WhatsApp notification (where applicable).
Tracking details and the courier partner information will be shared so you can monitor the status of your shipment.
Tracking information may take up to 24 hours to become active after dispatch.
5. Delivery Attempts
Our courier partners generally make multiple delivery attempts.
If the delivery cannot be completed due to:
Incorrect or incomplete address
Customer unavailable
Refusal to accept the package
the shipment may be returned to us. Additional shipping charges may apply for re-dispatching the order.
6. Delivery Delays
While we make every effort to deliver orders within the estimated timeframe, delays may occur due to:
Remote delivery locations
Adverse weather conditions
Festivals or public holidays
High order volumes
Transportation disruptions
Courier partner delays
Government restrictions or unforeseen events
Satyam Collection is not liable for delays caused by circumstances beyond our reasonable control.
7. Address Accuracy
Customers are responsible for providing accurate and complete shipping information.
Please verify your:
Full Name
Mobile Number
House/Building Number
Street Address
Landmark (if applicable)
City
State
PIN Code
Satyam Collection shall not be responsible for delivery issues arising from incorrect or incomplete shipping details.
8. Damaged or Tampered Packages
If you receive a package that appears damaged, tampered with, or opened:
Do not accept the delivery if possible.
Take clear photographs of the package.
Contact our customer support immediately with your order details.
We will investigate the matter and provide an appropriate resolution.
9. International Shipping
Currently, Satyam Collection ships only within India, unless otherwise stated on our website.
10. Contact Us
If you have any questions regarding shipping or your order status, please contact us.
Satyam Collection
Email: support@satyamcollection.in
Phone: +91-7275135767
Business Hours: Monday to Saturday, 10:00 AM – 7:00 PM
By placing an order on our website, you acknowledge that you have read, understood, and agreed to this Shipping Policy.